Terms of Service

Welcome to Novalisse. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website or purchasing from us.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, services, or content without our written permission.

We may update, modify, suspend, or discontinue any part of our website or services at any time without prior notice.

3. Accuracy of Information

We do our best to provide accurate and updated information on our website. However, we cannot guarantee that all information, product descriptions, prices, images, availability, or other content will always be accurate, complete, or current.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is incorrect, including after an order has been placed.

4. Products and Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We have made every effort to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your device screen will display colors or product details exactly as they appear in real life.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

5. Pricing and Availability

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without notice. We are not responsible for any product being unavailable, delayed, discontinued, or removed from our website.

6. Orders and Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information, including your email address, shipping address, and payment information, so we can complete your order and contact you if needed.

We reserve the right to refuse, cancel, or limit any order at our discretion. This may include orders that appear to be placed by dealers, resellers, distributors, or orders that we believe may be fraudulent, unauthorized, or in violation of these Terms of Service.

7. Shipping and Delivery

Shipping times are estimates only and may vary depending on product availability, shipping destination, courier delays, customs processing, local delivery conditions, or other factors outside our control.

Once an order has been shipped, customers are responsible for monitoring the tracking information and ensuring that the delivery address is correct and accessible.

We are not responsible for delays caused by incorrect shipping information provided by the customer, customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

8. Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled according to our Return and Refund Policy. Please review that policy before making a purchase.

To request support regarding a return or refund, please contact us at: kathrynwri94@gmail.com

9. Third-Party Tools and Links

Our website may include access to third-party tools, services, or links. These third-party services are provided for convenience only. We do not control and are not responsible for third-party websites, services, content, policies, or practices.

Any use of third-party websites or services is at your own risk. We recommend reviewing their terms and policies before using them.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. User Comments and Feedback

If you send us comments, reviews, suggestions, ideas, or other feedback, you agree that we may use, edit, copy, publish, distribute, or display such content without restriction, unless prohibited by applicable law.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

12. Prohibited Uses

You are prohibited from using our website or services:

• For any unlawful purpose
• To violate any applicable laws or regulations
• To infringe upon our intellectual property rights or the rights of others
• To submit false, misleading, or fraudulent information
• To upload or transmit viruses, malware, or harmful code
• To collect or track the personal information of others
• To interfere with the security or operation of our website
• To engage in spam, phishing, scraping, or other abusive behavior

We reserve the right to terminate your use of our website or services if you violate any prohibited uses.

13. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis. We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using our products or services will meet your expectations.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Novalisse shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, or any similar damages related to your use of our website or products.

15. Indemnification

You agree to indemnify, defend, and hold harmless Novalisse, its owners, operators, partners, suppliers, and service providers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

16. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these terms, and the remaining provisions will continue to remain valid and enforceable.

17. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.

Your continued use of our website after any changes are posted means that you accept those changes.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Novalisse Customer Support
Email: kathrynwri94@gmail.com